Services
Our Pledge As Your Billing Agent
We pledge the following to you…..
- Service our clients at the level that they want to be serviced.
- Provide monthly a statistical package that allows the client to understand his practice and mission.
- Respond promptly to requests for special reports.
- Have the infrastructure and staff to process claims and payments promptly.
- Handle payment variances properly, ensuring that clients are paid at the contracted rate.
- Fight aggressively for payment of every code when they are initially bundled into one by payers.
- Abide by state HMO regulations in balance billing patients.
- Know the key persons at the various payers so as to resolve problems quickly and efficiently.
- Strive to keep abreast and keep clients abreast of local and national news that can affect their practices and income.
- Have a sufficient history to indicate success and reliability.
- Provide references from similar practices in the area.
- Have the integrity to protect the client’s practice.
- Have a compliance program and practice compliance diligently.
- Cover clients’ practices with a succession team and have an effective plan in the event key persons are no longer involved in the service.
